Privacy Policy

Last updated: 1/23/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact customer support. This may include your name, email address, and payment information.

2. Technical & Connection Data

When you connect to a server using Ilusion, we facilitate the connection between your browser and your server (via SSH).

Important:

  • We do not store your SSH passwords or private keys on our servers.
  • Connection credentials are processed in-memory or stored locally on your device where applicable.
  • We perform zero-knowledge logging of your server's file contents or terminal commands.

3. How We Use Information

We use collected information to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and monitor usage trends.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@ilusion.io.